NOI Techpark has optimized its facility management processes using Wowflow. The previous system was costly and complex, whereas Wowflow offers a user-friendly solution. Despite initial concerns regarding floor plan mapping, Wowflow has proven to be efficient. By implementing Wowflow, NOI Techpark was able to reduce administrative overhead by up to 50%, resulting in significant time savings.
The NOI Techpark in Bolzano, South Tyrol, is a continuously growing community that currently comprises approximately 1,100 researchers, entrepreneurs, startup founders, and students. NOI AG is responsible for the operation and ongoing development of South Tyrol’s innovation district, the NOI Techpark. Through targeted networking and a comprehensive range of services, NOI AG makes a significant contribution to initiating research and development projects, promoting new talent and startups, and ensuring the future viability and competitiveness of the region and its companies.
Research & Development
Challenges in Facility Management at NOI Techpark
As part of its facility management operations, NOI AG relies on a combination of various software solutions, including Excel spreadsheets, Word documents, WhatsApp messages, and a comprehensive space management system. However, the previous space management system was expensive and complicated to use, resulting in an unsatisfactory cost-benefit ratio.
In light of these challenges, NOI Techpark placed particular emphasis on intuitive operation and high user-friendliness when evaluating a new solution. The system was to be easy to use without extensive training and straightforward and understandable for both internal facility management staff and external partner companies.
NOI simplifies facility management with Wowflow despite initial reservations
While evaluating a new solution, the team came across Wowflow but initially had reservations because Wowflow does not support floor plans. Given the complex building structures on the site, the precise specification of locations had previously been of great importance. Despite these concerns, the decision was made to implement the solution.
For Ivan Gummerer, Head of Unit Facility Management at NOI AG, it quickly became clear, however, that displaying floor plans in Wowflow wasn’t necessary at all. This is because rooms on the NOI campus have since been assigned numbers, which makes navigation easier. Additionally, individual rooms can, of course, be created in Wowflow along with all relevant information and documents.
Wowflow offers numerous advantages to Facility Management at NOI. Thanks to Wowflow, time-consuming floor plans are no longer necessary, reducing administrative effort by up to 50 percent.
NOI AG uses Wowflow both internally and externally, thereby reducing administrative overhead by 50%
Wowflow is a software program that’s very easy to learn. New employees at NOI start using Wowflow from day one and can operate the software with ease in just a few hours. Communication with external partners, such as maintenance companies, can take place directly within Wowflow.
NOI AG now requires the use of Wowflow as a mandatory tool in all contracts with other service providers. With Wowflow, all internal and external colleagues are on the same page, can communicate seamlessly, and work in a consistent manner.
Are you looking for a solution to optimize your facility management? Try Wowflow for free today!
