{"id":39407,"date":"2023-10-05T19:40:43","date_gmt":"2023-10-05T17:40:43","guid":{"rendered":"https:\/\/wowflow.com\/operator-responsibility-in-facility-management-your-responsibilities-explained-simply\/"},"modified":"2026-03-18T18:37:37","modified_gmt":"2026-03-18T16:37:37","slug":"operator-responsibility-in-facility-management-your-responsibilities-explained-simply","status":"publish","type":"post","link":"https:\/\/wowflow.com\/en\/facilities-management\/building-management\/operator-responsibility\/","title":{"rendered":"Operator responsibility in facility management &#8211; your responsibilities explained simply"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"39407\" class=\"elementor elementor-39407 elementor-37171\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fac71ce e-flex e-con-boxed e-con e-parent\" data-id=\"4fac71ce\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5fb21498 e-con-full e-flex e-con e-child\" data-id=\"5fb21498\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-438e4869 elementor-widget elementor-widget-text-editor\" data-id=\"438e4869\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>How well do you know your responsibilities as an operator? Operators face strict legal obligations in the field of facility management. Yet many do not know their exact responsibilities.<\/strong><\/p>\n<p><strong>In this article, we explain the various areas of operator responsibility &#8211; from building safety and occupational health to protection of the environment We also give you practical tips on how to protect yourself from a legal standpoint as an operator and present ways how to delegate tasks in a legally safe manner.<\/strong><\/p>\n<p><strong>Find out now about your operator responsibilities!<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb9760 elementor-widget elementor-widget-table-of-contents\" data-id=\"8bb9760\" data-element_type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;collapse_subitems&quot;:&quot;yes&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tList of contents\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__8bb9760\" class=\"elementor-toc__body elementor-toc__list-items--collapsible\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f2d0b17 e-con-full e-flex e-con e-child\" data-id=\"4f2d0b17\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a01e3aa e-con-full e-flex e-con e-child\" data-id=\"a01e3aa\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-441abb86 elementor-widget elementor-widget-heading\" data-id=\"441abb86\" data-element_type=\"widget\" id=\"was-versteht-man-unter-betreiberverantwortung\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is operator responsibility?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71292d98 elementor-widget elementor-widget-text-editor\" data-id=\"71292d98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In <a href=\"https:\/\/wowflow.com\/en\/facilities-management\/\">facility management<\/a> operating with assets and real estate is a complex matter, which involves a number of obligations. A facility, along with its assets and equipment, presents a number of possible hazards.<\/p>\n<p><span style=\"font-weight: 400;\">A building operator is responsible for protecting the people, property and the environment from all of these hazards. These duties are part of operator&#8217;s responsibility.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46420748 e-con-full e-flex e-con e-child\" data-id=\"46420748\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dda36ee elementor-widget elementor-widget-heading\" data-id=\"dda36ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">A brief summary of the main points<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13da864 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"13da864\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Operator responsibility encompasses all the tasks and competencies necessary to avert any hazards and prevent damage during the property&#8217;s overall operation. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If damage occurs, it can lead to legal issues, including fines, damage claims or even criminal prosecution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Operator responsibility is there to provide legal protection for the company.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b56307b elementor-widget elementor-widget-heading\" data-id=\"b56307b\" data-element_type=\"widget\" id=\"wer-tr\u00e4gt-betreiberverantwortung\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who bears operational responsibility?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb12d33 elementor-widget elementor-widget-text-editor\" data-id=\"bb12d33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The following are considered as operators according to the<\/span> <a href=\"https:\/\/www.vdi.de\/richtlinien\/unsere-richtlinien-highlights\/vdi-3810#:~:text=VDI%203810%20%22Betreiben%20und%20Instandhalten,von%20Anlagen%20der%20Technischen%20Geb%C3%A4udeausr%C3%BCstung.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">VDI 3810 Guidelines, Sheet 1:<\/span><\/a><span style=\"font-weight: 400;\">&#8220;All individuals or organizations who are in charge of assets or facilities and are in a decision-making position in regard to the safety of those assets or facilities.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here, it is important to note that an operator does not necessarily have to be the owner of the asset. Tenants or leaseholders may also be considered operators and therefore carry operator responsibility. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Operators might include, for example:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Owners<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Landlords<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Managing Directors<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Proprietors<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Executives<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tenants<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employees<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Service providers<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7836ef elementor-widget elementor-widget-heading\" data-id=\"a7836ef\" data-element_type=\"widget\" id=\"betreiberverantwortung-im-facility-management-warum-ist-sie-so-wichtig\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Operator responsibility in facility Management: Why is it so important?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-497401a2 elementor-widget elementor-widget-image\" data-id=\"497401a2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Betreiben.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzk0MDgsInVybCI6Imh0dHBzOlwvXC93b3dmbG93LmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMTBcL1dvd2Zsb3ctQmV0cmVpYmVydmVyYW50d29ydHVuZy1CZXRyZWliZW4ud2VicCJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1038\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Betreiben-1536x1038.webp?wsr\" class=\"attachment-1536x1536 size-1536x1536 wp-image-39408\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Betreiben-1536x1038.webp 1536w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Betreiben-300x203.webp 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Betreiben-1024x692.webp 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Betreiben-768x519.webp 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Betreiben.webp 1779w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a6c9bf elementor-widget elementor-widget-text-editor\" data-id=\"8a6c9bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with GEFMA 190, complying with operator responsibilities is an integral part of modern facility management.<\/p>\n<p>Despite not being new to facility management, operator obligations remain a challenge for many responsible parties.<\/p>\n<p>Generally, operators&#8217; lack of knowledge about legal obligations makes it difficult for them to act in a lawful manner.<\/p>\n<p>This often leads to legal violations within the company. Some examples of non-compliance include exceeding noise limits due to loud equipment, inadequate accessibility for people with disabilities, absence of handrails on staircases, incorrect or improper labelling of hazardous areas, etc.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05d4757 elementor-widget elementor-widget-heading\" data-id=\"05d4757\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Legal consequences for faulty safety of operation\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7819f elementor-widget elementor-widget-text-editor\" data-id=\"2a7819f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If any of the violations results in an accident, the problem becomes even worse.<\/p>\n<p>Facility managers, department heads or other responsible parties may be held personally and even criminally liable in the event of accidents involving personal injury. Unfortunately, awareness often comes when it is already too late.<\/p>\n<p>Therefore, it is of utmost importance to understand the basic objective in operator&#8217;s obligations fulfilment, which is protecting the organisation from claims by injured parties.<\/p>\n<p>Operators of buildings and facilities need to know their obligations, in order to identify risks at an early stage. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85d69c4 elementor-widget elementor-widget-heading\" data-id=\"85d69c4\" data-element_type=\"widget\" id=\"erf\u00fcllung-ihrer-betreiberpflichten-3-tipps-f\u00fcr-eine-optimale-umsetzung\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fulfilling your operator responsibilities: 3 tips for optimal implementation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-785b6f2 elementor-widget elementor-widget-text-editor\" data-id=\"785b6f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In day-to-day operations, operator responsibility is established by a variety of instructions, regulations and other provisions. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following table from the <\/span> <a href=\"https:\/\/www.gefma.de\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">GEFMA<\/span><\/a><span style=\"font-weight: 400;\"> provides an overview of the numerous legal requirements:<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94ec719 elementor-widget elementor-widget-image\" data-id=\"94ec719\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Ueberblick-ueber-die-Rechtsvorschriften.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzk0MDksInVybCI6Imh0dHBzOlwvXC93b3dmbG93LmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMTBcL1dvd2Zsb3ctQmV0cmVpYmVydmVyYW50d29ydHVuZy1VZWJlcmJsaWNrLXVlYmVyLWRpZS1SZWNodHN2b3JzY2hyaWZ0ZW4ud2VicCJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"977\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Ueberblick-ueber-die-Rechtsvorschriften-1536x977.webp?wsr\" class=\"attachment-1536x1536 size-1536x1536 wp-image-39409\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Ueberblick-ueber-die-Rechtsvorschriften-1536x977.webp 1536w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Ueberblick-ueber-die-Rechtsvorschriften-300x191.webp 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Ueberblick-ueber-die-Rechtsvorschriften-1024x651.webp 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Ueberblick-ueber-die-Rechtsvorschriften-768x488.webp 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Ueberblick-ueber-die-Rechtsvorschriften.webp 1552w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b627a11 elementor-widget elementor-widget-text-editor\" data-id=\"b627a11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despite the complexity of this issue, there are only three steps we recommend in order to ensure you fulfil all your operator responsibilities.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6853988 elementor-widget elementor-widget-heading\" data-id=\"6853988\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Keep your asset management documentation up to date.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac7249 elementor-widget elementor-widget-text-editor\" data-id=\"6ac7249\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/wowflow.com\/en\/facilities-management\/inventory-documentation\/\"><b>asset management documentation<\/b><\/a><span style=\"font-weight: 400;\">in building management ensures the building owner&#8217;s protection under liability law and compliance with legal regulations.<\/span><\/p>\n<p>It is particularly important to have complete equipment documentation, which serves as proof of compliance with fire protection standards as well as other safety measures.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53f0b2c6 e-con-full e-flex e-con e-child\" data-id=\"53f0b2c6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-47c50797 e-flex e-con-boxed e-con e-child\" data-id=\"47c50797\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47d0c883 elementor-widget elementor-widget-text-editor\" data-id=\"47d0c883\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Wowflow offers a range of features, for example automated reporting, that ensure proper facility documentation is in place. All information is traceable and available to you at any time in the event of an inspection.<\/span><a href=\"https:\/\/wowflow.com\/en\/customers\/facility-management-software\/\"><span style=\"font-weight: 400;\"> Find out more about it here!<\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc4fa2 elementor-widget elementor-widget-heading\" data-id=\"7bc4fa2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Understand which regulations are relevant to the operator's responsibility for buildings and technical assets<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-475abcc elementor-widget elementor-widget-text-editor\" data-id=\"475abcc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Norms and standards are at the heart of operational safety, as well as the planning and implementation of proper maintenance in facility management. The VDI 3810 guidelines, for instance, are particularly important for operators. They contain essential technical specifications and regulations for safe building operation.<\/p>\n<p>The following regulations are particularly essential for buildings and technical assets:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Occupational Health and Safety Act (ArbSchutzG)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Workplace Ordinance (ArbSt\u00e4ttV)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ordinance on Industrial Safety and Health (BetrSichV)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technical standards and regulations (VDI 3810)<\/span><\/li>\n<\/ul>\n<p>In addition to this, it is the operator&#8217;s responsibility to look after and monitor the following assets with particular care:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hydraulic installations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Heating systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ventilation systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facility automation systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Passenger and freight elevators<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-281cd4d elementor-widget elementor-widget-heading\" data-id=\"281cd4d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Ensuring proper operator responsibility delegation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8de0c6 elementor-widget elementor-widget-text-editor\" data-id=\"b8de0c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Transfer of responsibilities through delegation is an essential tool for fulfilling legal responsibilities.<\/p>\n<p>A common way of doing this is through a facility management contract.<\/p>\n<p><span style=\"font-weight: 400;\">Maintaining IT infrastructure, repairing HVAC systems,<\/span><a href=\"https:\/\/wowflow.com\/en\/commercial-cleaning\/\"><b>facility cleaning<\/b><\/a><span style=\"font-weight: 400;\">: Most operators are unable to complete these tasks on their own, so they partner with service providers.<\/span><\/p>\n<p>Yet efficient task delegation to internal managers, staff, or external service providers requires following a series of basic rules.<\/p>\n<p>To ensure a legally effective transfer of duties, the transfer must be made in writing in accordance with Section 13(2) of the Occupational Health and Safety Act.  For new hires, this is done, for example, through an employment contract or via the job description.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b39559 e-con-full e-flex e-con e-child\" data-id=\"6b39559\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe2d9e elementor-widget elementor-widget-heading\" data-id=\"3fe2d9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">More on this topic:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b687cfc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b687cfc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><a href=\"https:\/\/wowflow.com\/en\/facilities-management\/employee-recruiting\/\"><b>Recruiting staff in facility management<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\">Finding talent for efficient facility management teams.<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94064d4 elementor-widget elementor-widget-text-editor\" data-id=\"94064d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The table below displays potential forms of written transfer of responsibilities which are compliant with the Occupational Safety and Health Act:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ddd84 elementor-widget elementor-widget-image\" data-id=\"25ddd84\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Rechtswirksame-Pflichtenuebertragung.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzk0MTAsInVybCI6Imh0dHBzOlwvXC93b3dmbG93LmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMTBcL1dvd2Zsb3ctQmV0cmVpYmVydmVyYW50d29ydHVuZy1SZWNodHN3aXJrc2FtZS1QZmxpY2h0ZW51ZWJlcnRyYWd1bmcud2VicCJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"776\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Rechtswirksame-Pflichtenuebertragung-1536x776.webp?wsr\" class=\"attachment-1536x1536 size-1536x1536 wp-image-39410\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Rechtswirksame-Pflichtenuebertragung-1536x776.webp 1536w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Rechtswirksame-Pflichtenuebertragung-300x152.webp 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Rechtswirksame-Pflichtenuebertragung-1024x517.webp 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Rechtswirksame-Pflichtenuebertragung-768x388.webp 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Rechtswirksame-Pflichtenuebertragung.webp 1779w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59277a8 elementor-widget elementor-widget-heading\" data-id=\"59277a8\" data-element_type=\"widget\" id=\"ist-eine-vollst\u00e4ndige-pflichten\u00fcbertragung-m\u00f6glich\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is a complete transfer of responsibilities possible?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac04d81 elementor-widget elementor-widget-text-editor\" data-id=\"ac04d81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is important to note that a complete transfer of duties is not possible in principle, so part of the responsibility will always remain with the owner\/operator.<\/p>\n<p><span style=\"font-weight: 400;\">The following responsibilities are not transferable:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Choice liability<\/b><span style=\"font-weight: 400;\">: The operator must select those entrusted with the operator&#8217;s duties carefully to establish whether they are qualified for the job.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Organizational responsibility: <\/b><span style=\"font-weight: 400;\">The operator needs to establish and record the specific facility management responsibilities assigned to the operator. Performance of these tasks must be clearly documented.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Instructional responsibility<\/b><span style=\"font-weight: 400;\">: The operator must ensure that the recipient has all the competences and means to carry out the operator obligations. He must instruct and train the recipient. This also needs to be well documented.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><b>Responsibility for control<\/b><span>: The operator must consistently supervise the operator and control the fulfilment of his obligations. Important: This cannot be delegated to a third party.<\/span><br \/><\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-340bee7 e-con-full e-flex e-con e-child\" data-id=\"340bee7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce3444 elementor-widget elementor-widget-text-editor\" data-id=\"0ce3444\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">With Wowflow, task delegation becomes effortless. Real-time monitoring and automatic updates &#8211; even for jobs assigned to third-party service providers.<\/span> <a href=\"https:\/\/wowflow.com\/en\/product\/work-order-software\/\"><span style=\"font-weight: 400;\">Find out more!<\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c54b8c5 elementor-widget elementor-widget-image\" data-id=\"1c54b8c5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Verteilung-der-Verantwortung-.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzk0MTIsInVybCI6Imh0dHBzOlwvXC93b3dmbG93LmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMTBcL1dvd2Zsb3ctQmV0cmVpYmVydmVyYW50d29ydHVuZy1WZXJ0ZWlsdW5nLWRlci1WZXJhbnR3b3J0dW5nLS53ZWJwIn0%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"719\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Verteilung-der-Verantwortung--1536x719.webp?wsr\" class=\"attachment-1536x1536 size-1536x1536 wp-image-39412\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Verteilung-der-Verantwortung--1536x719.webp 1536w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Verteilung-der-Verantwortung--300x140.webp 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Verteilung-der-Verantwortung--1024x479.webp 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Verteilung-der-Verantwortung--768x359.webp 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Verteilung-der-Verantwortung-.webp 1956w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66a3e37 elementor-widget elementor-widget-text-editor\" data-id=\"66a3e37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Failure to comply with the conditions for passing on operator responsibilities could be legally classified as an organisational oversight, rendering the operator liable in the event of a damage claim.<\/p>\n<p>You can prevent this situation by following the delegation procedure as well as documenting the entire process.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d2ca66 e-con-full e-flex e-con e-child\" data-id=\"9d2ca66\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd06893 elementor-widget elementor-widget-text-editor\" data-id=\"cd06893\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Wowflow streamlines the documentation process. Generate image-based evidence with just a few clicks.<\/span><a href=\"https:\/\/app.wowflow.com\/signup\/\"><span style=\"font-weight: 400;\"> Create your free account now!<\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e16c2a8 elementor-widget elementor-widget-heading\" data-id=\"e16c2a8\" data-element_type=\"widget\" id=\"wo-kann-man-eine-betreiberverantwortung-checkliste-finden\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Where can you find an operator responsibility checklist?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1223c1b elementor-widget elementor-widget-text-editor\" data-id=\"1223c1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Unfortunately, the complexity of the subject and the individual nature of each company make it impossible to provide a general checklist for operator liability. For example, in a sports hall, you need to consider different safety issues when <\/span><b>maintaining <\/b><span style=\"font-weight: 400;\"> equipment than in a factory where a lot of chemicals are being handled.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each company must comply with the specific rules and regulations that apply to its industry. In the case of the factory, this would include regulations on the handling and storage of chemicals. These are based on the regulations of the Chemicals Regulations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any workplace that involves manufacturing, factory production or any other industrial process carries a certain degree of risk: if an accident occurs, people, the environment or property may be damaged. This risk is greater in the chemical and pharmaceutical sector compared to other industries. <\/span><\/p>\n<p>These companies have to deal closely with environmental issues, in particular the protection of air, soil and water.<\/p>\n<p>This means that the operator is also responsible for nature and climate protection as well as criminal offences: if, for instance, chemicals are released into the environment and cause damage, the operator is held responsible.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b430ab elementor-widget elementor-widget-heading\" data-id=\"3b430ab\" data-element_type=\"widget\" id=\"zusammenfassung\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Summary<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a15a2b elementor-widget elementor-widget-text-editor\" data-id=\"1a15a2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Operator responsibility is a key aspect of running a company or organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Operator responsibility is not just about complying with legal regulations, but also about taking proactive measures in order to prevent risks. From staff safety to tasks delegation &#8211; it&#8217;s all part of operational responsibility. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Important measures include the creation of high quality asset documentation as well as raising safety awareness in facility management. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meeting your operator obligations ensures safe and sustainable operation This will safeguard your company&#8217;s core business against potential legal consequences. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a67bd1 elementor-widget elementor-widget-image\" data-id=\"9a67bd1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Aspekte-der-Verantwortung.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzk0MTEsInVybCI6Imh0dHBzOlwvXC93b3dmbG93LmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMTBcL1dvd2Zsb3ctQmV0cmVpYmVydmVyYW50d29ydHVuZy1Bc3Bla3RlLWRlci1WZXJhbnR3b3J0dW5nLndlYnAifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1073\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Aspekte-der-Verantwortung-1536x1073.webp?wsr\" class=\"attachment-1536x1536 size-1536x1536 wp-image-39411\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Aspekte-der-Verantwortung-1536x1073.webp 1536w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Aspekte-der-Verantwortung-300x209.webp 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Aspekte-der-Verantwortung-1024x715.webp 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Aspekte-der-Verantwortung-768x536.webp 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/10\/Wowflow-Betreiberverantwortung-Aspekte-der-Verantwortung.webp 1836w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-886095a elementor-widget elementor-widget-text-editor\" data-id=\"886095a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In addition to satisfying your legal responsibilities, professional operator responsibility has many benefits for the company itself. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A safe and responsible operation creates trust among customers, partners and employees. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This can result in good reputation, which in turn helps the growth and success of the company.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70fedf46 elementor-widget elementor-widget-heading\" data-id=\"70fedf46\" data-element_type=\"widget\" id=\"faq\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bf3448b acc-new elementor-widget elementor-widget-toggle\" data-id=\"6bf3448b\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1811\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1811\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"52\" height=\"53\" viewBox=\"0 0 52 53\" fill=\"none\"><circle cx=\"25.8461\" cy=\"26.4748\" r=\"25.641\" fill=\"#B3C0CE\"><\/circle><rect x=\"23.2812\" y=\"13.6543\" width=\"5.12821\" height=\"25.641\" fill=\"white\"><\/rect><rect x=\"13.0273\" y=\"29.0389\" width=\"5.12821\" height=\"25.641\" transform=\"rotate(-90 13.0273 29.0389)\" fill=\"white\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"52\" height=\"52\" viewBox=\"0 0 52 52\" fill=\"none\"><circle cx=\"25.8461\" cy=\"25.9127\" r=\"25.641\" fill=\"#8996A6\"><\/circle><rect x=\"13.0273\" y=\"28.4767\" width=\"5.12821\" height=\"25.641\" transform=\"rotate(-90 13.0273 28.4767)\" fill=\"white\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Who bears operator responsibility?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1811\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1811\"><p><span style=\"font-weight: 400;\">The official definition of an operator is &#8220;anyone who has the actual or legal ability to make the necessary decisions with regard to the safety of the facility&#8221; (source: Ordinance on Industrial Safety and Health). So, this question goes beyond mere ownership. You decide what happens on-site? Then you are also held responsible!<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1812\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1812\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"52\" height=\"53\" viewBox=\"0 0 52 53\" fill=\"none\"><circle cx=\"25.8461\" cy=\"26.4748\" r=\"25.641\" fill=\"#B3C0CE\"><\/circle><rect x=\"23.2812\" y=\"13.6543\" width=\"5.12821\" height=\"25.641\" fill=\"white\"><\/rect><rect x=\"13.0273\" y=\"29.0389\" width=\"5.12821\" height=\"25.641\" transform=\"rotate(-90 13.0273 29.0389)\" fill=\"white\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"52\" height=\"52\" viewBox=\"0 0 52 52\" fill=\"none\"><circle cx=\"25.8461\" cy=\"25.9127\" r=\"25.641\" fill=\"#8996A6\"><\/circle><rect x=\"13.0273\" y=\"28.4767\" width=\"5.12821\" height=\"25.641\" transform=\"rotate(-90 13.0273 28.4767)\" fill=\"white\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Operator responsibility: When does the operator become liable?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1812\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1812\"><p>If the operator fails to meet their obligations, they may face legal liability and criminal consequences.<\/p>\n<p>In the event of damage, the operator has to prove that all necessary measures were taken to prevent the damage. This is where documentation plays an essential role.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1813\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1813\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"52\" height=\"53\" viewBox=\"0 0 52 53\" fill=\"none\"><circle cx=\"25.8461\" cy=\"26.4748\" r=\"25.641\" fill=\"#B3C0CE\"><\/circle><rect x=\"23.2812\" y=\"13.6543\" width=\"5.12821\" height=\"25.641\" fill=\"white\"><\/rect><rect x=\"13.0273\" y=\"29.0389\" width=\"5.12821\" height=\"25.641\" transform=\"rotate(-90 13.0273 29.0389)\" fill=\"white\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"52\" height=\"52\" viewBox=\"0 0 52 52\" fill=\"none\"><circle cx=\"25.8461\" cy=\"25.9127\" r=\"25.641\" fill=\"#8996A6\"><\/circle><rect x=\"13.0273\" y=\"28.4767\" width=\"5.12821\" height=\"25.641\" transform=\"rotate(-90 13.0273 28.4767)\" fill=\"white\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is the operator the same as the owner?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1813\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1813\"><p>In a legal context, the proprietor may not necessarily be the operator. However, just as with a vehicle driven by another person, the question of the owner&#8217;s liability may arise in the event of damage.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Who bears operator responsibility?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">The official definition of an operator is &#8220;anyone who has the actual or legal ability to make the necessary decisions with regard to the safety of the facility&#8221; (source: Ordinance on Industrial Safety and Health). So, this question goes beyond mere ownership. You decide what happens on-site? Then you are also held responsible!<\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Operator responsibility: When does the operator become liable?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If the operator fails to meet their obligations, they may face legal liability and criminal consequences.<\\\/p>\\n<p>In the event of damage, the operator has to prove that all necessary measures were taken to prevent the damage. This is where documentation plays an essential role.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is the operator the same as the owner?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In a legal context, the proprietor may not necessarily be the operator. However, just as with a vehicle driven by another person, the question of the owner&#8217;s liability may arise in the event of damage.<\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45da05a3 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"45da05a3\" data-element_type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32230 post type-post status-publish format-standard has-post-thumbnail hentry category-references\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/wowflow.com\/en\/references\/municipality-of-lana\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/08\/Linkedin-Banner_EN-768x402.jpg?wsr\" class=\"attachment-medium_large size-medium_large wp-image-32233\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/08\/Linkedin-Banner_EN-768x402.jpg 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/08\/Linkedin-Banner_EN-300x157.jpg 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/08\/Linkedin-Banner_EN-1024x536.jpg 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/08\/Linkedin-Banner_EN.jpg 1200w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wowflow.com\/en\/references\/municipality-of-lana\/\">\n\t\t\t\tMunicipality of Lana has real-time overview of facility management with Wowflow\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>\u201cWhen I became in charge of facility management for the Municipality of Lana in 2020, I started looking for the right tool. Many options were<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-29745 post type-post status-publish format-standard has-post-thumbnail hentry category-references\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/wowflow.com\/en\/references\/aro-konsortium\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/05\/ARO-Banner_en-v2-1-1-768x402.jpg?wsr\" class=\"attachment-medium_large size-medium_large wp-image-29746\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/05\/ARO-Banner_en-v2-1-1-768x402.jpg 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/05\/ARO-Banner_en-v2-1-1-300x157.jpg 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/05\/ARO-Banner_en-v2-1-1-1024x536.jpg 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/05\/ARO-Banner_en-v2-1-1.jpg 1200w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wowflow.com\/en\/references\/aro-konsortium\/\">\n\t\t\t\tFrom Frustration To Fortune: Our Journey To Discovering The Game-Changing Facility Management Software\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>\u201cSome of our clients were hesitant about adopting this new software. But after a quick demonstration, all doubts vanished. Nobody expected it to be that<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22197 post type-post status-publish format-standard has-post-thumbnail hentry category-references\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/wowflow.com\/en\/references\/phrixus\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/02\/Phrixus_Wowflow_Success_Story-768x402.jpg?wsr\" class=\"attachment-medium_large size-medium_large wp-image-22223\" alt=\"Facility Management Software Wowflow x Phrixus\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2023\/02\/Phrixus_Wowflow_Success_Story-768x402.jpg 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/02\/Phrixus_Wowflow_Success_Story-300x157.jpg 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/02\/Phrixus_Wowflow_Success_Story-1024x536.jpg 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2023\/02\/Phrixus_Wowflow_Success_Story.jpg 1200w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wowflow.com\/en\/references\/phrixus\/\">\n\t\t\t\tFacility management software Wowflow saves up to 30% of administrative workload for Phrixus Croatia\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>&#8220;Wowflow is the best FM software ever!&#8221; Ivica Grgic, Facilities Manager Company Phrixus d.o.o. is a company whose main activity is the provision of services<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How well do you know your responsibilities as an operator? Operators face strict legal obligations in the field of facility management. Yet many do not know their exact responsibilities. In this article, we explain the various areas of operator responsibility &#8211; from building safety and occupational health to protection of the environment We also give [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":39413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[317,321],"tags":[],"class_list":["post-39407","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facilities-management","category-news-en"],"_links":{"self":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/posts\/39407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/comments?post=39407"}],"version-history":[{"count":0,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/posts\/39407\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/media\/39413"}],"wp:attachment":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/media?parent=39407"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/categories?post=39407"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/tags?post=39407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}