{"id":18628,"date":"2021-10-19T13:37:31","date_gmt":"2021-10-19T11:37:31","guid":{"rendered":"http:\/\/18.193.116.228\/?p=18628"},"modified":"2026-03-18T18:42:44","modified_gmt":"2026-03-18T16:42:44","slug":"report-a-defect-without-an-app-it-works-with-our-facility-management-software-wowflow","status":"publish","type":"post","link":"https:\/\/wowflow.com\/en\/report-a-defect-without-an-app-it-works-with-our-facility-management-software-wowflow\/","title":{"rendered":"Report a defect without an app &#8211; it works with our facility management software Wowflow"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18628\" class=\"elementor elementor-18628 elementor-17953\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b83dbc6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b83dbc6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1e8f88\" data-id=\"a1e8f88\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8dbf252 elementor-widget elementor-widget-text-editor\" data-id=\"8dbf252\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Even without an app, anyone can create a message in Wowflow and thus draw attention to deficiencies.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8ce78f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ce78f4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab294b5\" data-id=\"ab294b5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6522de elementor-widget elementor-widget-text-editor\" data-id=\"d6522de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In our facility management software Wowflow, every property &#8211; even every single office and every rented apartment &#8211; can be provided with a QR code. This code is available to everyone, if desired. What does that look like? Very simple: The QR codes are placed in the right places where they are clearly visible. If one of them relates to the coffee machine (or a technical system in general) in the communal kitchen, then it is stuck on the machine &#8211; with a corresponding explanation of what it means and what can be done with it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38f0677 elementor-widget elementor-widget-spacer\" data-id=\"38f0677\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2065f68 elementor-widget elementor-widget-heading\" data-id=\"2065f68\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Scan the QR code and try it out right away:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e997e8a elementor-widget elementor-widget-image\" data-id=\"e997e8a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"283\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2021\/10\/01-Testobjekt-1010-Wien.png?wsr\" class=\"attachment-large size-large wp-image-38086\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5c35161 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5c35161\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-81b1acb\" data-id=\"81b1acb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1a05d8 elementor-widget elementor-widget-text-editor\" data-id=\"e1a05d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a colleague now notices that the coffee machine or another device in the room is broken, he or she scans the code with the smartphone. App access or login is not necessary for this. A window now opens in which the defect can be described and photos can be added. The urgency of the report is also determined. Last but not least, the person leaves their email address (optional) in order to be notified if the defect has been successfully remedied.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18bafa0 elementor-widget elementor-widget-image\" data-id=\"18bafa0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"540\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2021\/10\/2-Infographic-REPORT-PUBLIC-ISSUE-e1634650962579.jpg?wsr\" class=\"attachment-large size-large wp-image-38087\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2021\/10\/2-Infographic-REPORT-PUBLIC-ISSUE-e1634650962579.jpg 800w, https:\/\/wowflow.com\/wp-content\/uploads\/2021\/10\/2-Infographic-REPORT-PUBLIC-ISSUE-e1634650962579-300x203.jpg 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2021\/10\/2-Infographic-REPORT-PUBLIC-ISSUE-e1634650962579-768x518.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f79b4b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f79b4b6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2007506\" data-id=\"2007506\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b299d8 elementor-widget elementor-widget-text-editor\" data-id=\"3b299d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The FM management of the property is notified and can forward the task to the appropriate employee. The message fits easily into the daily workflow. At the end, a report can be sent to the person placing the order, or they can simply be notified of the completion by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21b6d98 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21b6d98\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-95a3871\" data-id=\"95a3871\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e80e8a elementor-widget elementor-widget-image\" data-id=\"5e80e8a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"563\" src=\"https:\/\/wowflow.com\/wp-content\/uploads\/2021\/08\/Documentation-maintenance-wowflow-cmms-1024x721.jpg?wsr\" class=\"attachment-large size-large wp-image-38036\" alt=\"\" srcset=\"https:\/\/wowflow.com\/wp-content\/uploads\/2021\/08\/Documentation-maintenance-wowflow-cmms-1024x721.jpg 1024w, https:\/\/wowflow.com\/wp-content\/uploads\/2021\/08\/Documentation-maintenance-wowflow-cmms-300x211.jpg 300w, https:\/\/wowflow.com\/wp-content\/uploads\/2021\/08\/Documentation-maintenance-wowflow-cmms-768x541.jpg 768w, https:\/\/wowflow.com\/wp-content\/uploads\/2021\/08\/Documentation-maintenance-wowflow-cmms.jpg 1400w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e457c4a elementor-widget elementor-widget-heading\" data-id=\"e457c4a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions about the QR code feature?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bee12d elementor-widget elementor-widget-text-editor\" data-id=\"1bee12d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Let us know at any time if you have any questions about our QR code feature.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-caeff69 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"caeff69\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4bc9269\" data-id=\"4bc9269\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f9c52ef\" data-id=\"f9c52ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-765febc elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"765febc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;tada&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wowflow.com\/kontakt\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt Kontakt aufnehmen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6c2649b\" data-id=\"6c2649b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9311a9b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9311a9b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-843c7c1\" data-id=\"843c7c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a43567 elementor-widget elementor-widget-spacer\" data-id=\"6a43567\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39a9777 elementor-widget elementor-widget-heading\" data-id=\"39a9777\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Watch the video (in German) to learn about the new feature:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6263026 elementor-widget elementor-widget-html\" data-id=\"6263026\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe src=\"https:\/\/www.loom.com\/embed\/24250680f1b7457fad248250708bb3ad\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\"><\/iframe><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-157acbc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"157acbc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0fb886\" data-id=\"a0fb886\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Even without an app, anyone can create a message in Wowflow and thus draw attention to deficiencies. In our facility management software Wowflow, every property &#8211; even every single office and every rented apartment &#8211; can be provided with a QR code. This code is available to everyone, if desired. What does that look like? [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":17988,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[321],"tags":[],"class_list":["post-18628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"_links":{"self":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/posts\/18628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/comments?post=18628"}],"version-history":[{"count":0,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/posts\/18628\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/media\/17988"}],"wp:attachment":[{"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/media?parent=18628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/categories?post=18628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wowflow.com\/en\/wp-json\/wp\/v2\/tags?post=18628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}